About this course

This vital workshop helps participants to examine their leadership style and its effectiveness in complex, diverse contexts. It also explores strategies for intervening effectively when cross-cultural challenges arise. Based on current academic thinking, this highly practical course builds on the British Council’s unrivalled experience of cultural relations and daily intercultural engagement.

Who should attend?

Leaders working in multi-cultural environments or with multi-cultural teams.


  • Understand, engage and retain diverse staff members 
  • Feel confident and resourceful to take action, even when faced with conflicting or uncertain information 
  • Build and maintain a high-performing team by enhancing individual achievement, reaching ambitious goals and driving results

Learning Objectives 

  • Examine how cultural and other influences impact your leadership style and how others may respond to this 
  • Adapt your leadership style to earn and build trust, motivate team members and create optimum conditions for team performance in a range of situations 
  • React flexibly to effectively resolve common challenges in complex, diverse context

Course Outline

Culture and you 

  • Knowing your approach to leadership 
  • Recognising the 8 features of culture 
  • Understanding different levels of culture 
  • Analysing your preferences and views

Leading multicultural teams

  • Leading inclusively
  • Maximising multi-cultural teams and context

Effective interventions

  • Managing challenging situations

Bringing it all together

  • Analysing cultural leadership competencies
  • Preparing your learning journey