Our centres in Kuala Lumpur, Mutiara Damansara and Penang will reopen for face-to-face consultation from 9 March. We will provide updates should there be any further changes.

Face-to-face Consultation

We will be open for face-to-face consultation from 9 March 2021 with the following schedule:

Kuala Lumpur Mutiara Damansara Penang
Tuesday to Friday
10am - 6pm
Tuesday to Saturday
10am to 6pm
Tuesday to Sunday
9am - 5pm
8.30am - 5pm

Please be advised to expect longer than usual waiting time as we follow the required SOP and personal data recording set by the government.

We apologise for any inconvenience that this may cause, but please be assured that the health, safety and well-being of all our staff, customers, partners and the communities in which we operate is a top priority.

If you would like to reach us for more information, please call us at +60 3 27237900 and our customer service representatives would be happy to help you.

Alternatively, you may email us at info@britishcouncil.org.my (Kuala Lumpur/Mutiara Damansara) or penang@britishcouncil.org.my (Penang).

 For the latest information and resources on Covid-19, please go to the WHO website.