The modular customised training solution provides course participants with the job specific language and business skills and language they need to work and communicate more effectively in English. Learning objectives and syllabuses are written specifically for each group of 20 participants. We will discuss your key performance indicators, carry out a needs analysis of your participating staff, collect samples of materials and documents that they use daily in English and focus our syllabus design on the workplace competencies appropriate for your staff.

We also understand that training needs a long term approach, and so our modular structure makes it easier for you to craft a longer-term programme to expand, develop and refine your training needs as teams become more skilled.


  • Business writing essentials
  • Writing effective emails
  • Participating in meetings
  • Delivering presentations


  • Editing writing
  • Customer focused correspondence
  • Managing discussions
  • Communicating with confidence


  • Writing reports
  • Problem-solving
  • Negotiating
  • Socialising & networking


  • Writing persuasively
  • Critical thinking
  • Speaking persuasively
  • Communication styles