Negotiation skills - Episode 1

Video Transcript

I am Ian Kitching, I am a senior teacher in the British Council. I’ve been teaching for over 14 years now. And today I’d like to you give some tips on negotiation. First, let’s have a look at an example.

John: Mr Ian, I had a look at your proposal. And I’m afraid I can't accept your offer.

Ian: Oh.. ah.. It's not good?

It was terrible. Try again!

John: Mr Ian, I had a look at your proposal. And I’m afraid I would be unable to accept it as it is.

Ian: Ah, well I’m sure there is a space for negotiation here and we can discuss options maybe?  

John: Ok, let’s have a look at some more options. 

Let’s have a look why it was better the second time. In the second case, he used a hypothetical. Hypothetical using ‘would’ in this case, allows space for negotiation. It's very important what language you use in negotiation, in order to achieve your objectives.

If you want to learn more about this, join us in myClass.

 

We hope you enjoyed the video. 

With this myClass lesson, you will be better able to negotiate with someone in a variety of situations. 

You will learn how to make, accept and refuse offers while negotiating. 

You will learn phrases that explore various options including those to use when there is no agreement possible. 

Other myClass topics/lessons you might be interested in are: Opinions in meetings, The art of networking and Managing conflict.