Examination Services Officer

Examination Services Officer

We are looking for an Examination Services Officer to support the delivery of professional and quality examinations services related to IELTS in Malaysia in line with corporate standards and regulations set by awarding bodies and to provide excellent exam services to customers. As an Examinations Services Officer, you will be responsible for managing registrations and the pay process for IELTS and UK Qualifications, inspect the test day procedure on a regular basis or as per awarding body’s requirement, including assessment of test venue, venue staff performance and test procedures and managing and monitoring test script marking. You will also be involved in processing customer enquiries and via email, phone or face to face.

Most exams take place on weekends and after office hours so flexibility is expected. Such requirements will be managed within HR guidelines, including work-life balance policies.

To be considered, you must possess a Degree in any discipline, previous experience of administration work or tasks for 24 months and good written and oral communication skills in English and Bahasa Malaysia.

In return, working in Exams with the British Council means exposure to the world of secure examination processes and standards, it means building internal relationship with colleagues all over the globe to standardise our quality of service and its means building relationships with many established academic/professional institutions; all of which open up very dynamic development opportunities for the successful applicant.

For any queries related to this job, please email the East Asia Recruitment Team 

Please apply through this link: Examination Services Officer