Changes are taking place in our world every day as a result of Covid-19 and our hearts and thoughts are with all who have been impacted by this global event. At the British Council, the health, safety and well-being of all our staff, customers, partners and the communities in which we operate in are top priority. We support and cooperate with all local government agencies by putting necessary measures in place.

Front-of-house services at our Kuala Lumpur and Damansara centre are available Tuesdays to Saturdays from 10 a.m. to 6 p.m. while our Penang centre is available Tuesdays to Fridays, 9 a.m. to 5.30 p.m

Following the latest announcement, entry to our centres will follow these SOPs:

  • Mask must be worn at all times in the centre
  • Visitors who are ‘High Risk’ or under Home Surveillance and Observation order (HSO) will not be allowed to enter

We will provide further updates should there be any changes.

Please see further information on the following topics:

Study UK: For general support, students are encouraged to check their institution’s website, contact their well-being support services, or phone UKCISA’s Student Advice line at +442077889214 (1.00 – 4.00 pm UK time, Monday to Friday).

If you would like to reach us for more information, please email or call us at +60 3 27237900 during office hours.

Thank you for your continued support.

The British Council in Malaysia